At Baby Loom, we prioritize the health, hygiene, and safety of children above everything else. Due to the nature of our products, we follow a strict No Return, No Refund, and No Exchange policy.
1. 1. No Return, No Refund & No Exchange
All products sold on Baby Loom are non-returnable, non-refundable, and non-exchangeable.
Children’s clothing and related products are personal-use items, and allowing returns or exchanges could compromise hygiene and safety standards. Therefore, all sales are final once the order is placed.
2. Order Review Before Purchase
We request customers to carefully review:
- Product descriptions
- Size charts
- Images and specifications
If you have any questions, please contact us before placing the order. Once an order is confirmed and shipped, it cannot be cancelled, returned, refunded, or exchanged.
3. Damaged, Defective, or Incorrect Product
We conduct quality checks before dispatch. However, in the rare event, if you receive a product that is:
- Damaged
- Defective
- Incorrect
Please contact us within 24 hours of delivery with:
- Order ID
- Lot Code (printed on the back of inner packaging)
- Clear images or videos of the product and packaging
After verification, we will review the issue and provide an appropriate resolution at its sole discretion.
4. Policy Acceptance
By placing an order on babyloom.co.in, you agree to this Return, Refund & Exchange Policy along with our Terms and Conditions and Privacy Policy.
5. Contact Us
If you have any questions regarding this Return, Refund & Exchange Policy, feel free to contact us:
Email: support@babyloom.co.in
WhatsApp: +91-8197-80-3366
Thank you for shopping with us!